You earned it.
Collect it.
Most agencies write off 8–15% of revenue to slow-paying clients. It's not bad clients — it's bad collections.
What We Do
We take over your collections with a systematic pipeline. Every invoice is tracked, aged, and escalated automatically — no more passive follow-ups or awkward founder emails.
Goal: reduce DSO from 60+ days to under 45. Recover $200K–$500K of lost revenue.
What This Looks Like
Before
12% Leakage
$600K written off. 68-day DSO. Founder sending awkward emails once a month.
After
+$860K Cash
$450K/year recovered + $410K cash unlocked (30-day faster DSO). Founder focuses on delivery.
The Leakage Problem
You finish the work. You bill on time. Then the checks stop coming on time.
NET 45 becomes NET 60. NET 60 becomes NET 90. Your team moved on to the next project. Your follow-up is passive. The client is busy. Nobody is intentionally stealing from you — but the money drifts.
At a $5M agency with 12% leakage, that's $600K of work you delivered that you'll never collect. Not because the client can't pay — because nobody is managing the relationship.
How It Works
Pull invoices + aging
Connect to your billing system (or track manually). Every invoice gets a due date and owner.
Trigger escalation workflow
Day 5: friendly reminder. Day 15: structured outreach. Day 30: escalation. Day 45: formal demand. Automated.
Score client health
Chronic slow-payers flagged for upfront payment or retainers. Stop extending credit to people who don't deserve it.
Who This Is For
- Marketing, creative, or digital agencies at $3M–$15M revenue
- Chronic DSO above 55 days
- No dedicated AR or billing function
Who This Is NOT For
Agencies that already have a controller or billing lead actively managing collections. Agencies with primarily retainer-based models (monthly retainers have built-in collection discipline). If you're currently in a legal dispute with a major client over payment, that's a different process — we're focused on prevention.
About Eagle Rock CFO
We're former operators who've run companies at scale. Bain Capital. PE-backed businesses. We've sat in the room where capital allocation decisions get made. We combine fractional CFO expertise with AI-powered financial operations to deliver the finance function of a company twice your size — at a fraction of the cost.
Stop leaving money on the table
Book a 15-minute finance review. We'll show you exactly where your leakage is.
Book 15-Minute Finance Review