Financial Risk Management for Growing Companies
Every business faces risks. Growing businesses face more of them—customer concentration, cash flow volatility, operational complexity, and market exposure all increase as you scale. This guide covers the key financial risks for $5M-$50M companies and practical strategies for managing them.
Risk management isn't about eliminating risk—it's about understanding your exposures, making conscious decisions about which risks to accept, and implementing controls for risks that could threaten the business. Effective risk management turns unknown dangers into calculated trade-offs.
This guide covers the four major categories of financial risk: credit risk, market risk, operational risk, and liquidity risk. For each, we'll discuss how to identify exposure, measure it, and implement practical mitigation strategies.
Types of Financial Risk
Credit Risk
Credit risk is the potential for financial loss due to counterparties failing to meet their obligations. For most businesses, this primarily means customers not paying their invoices, but it also includes vendor risk and banking relationships.
- Customer credit risk: Accounts receivable that become uncollectible
- Concentration risk: Over-reliance on a small number of customers
- Vendor risk: Key suppliers that could fail or default on commitments
- Counterparty risk: Banks, insurers, or partners that might not fulfill obligations
Market Risk
Market risk arises from changes in external market conditions that affect your financial results. For non-financial companies, the key market risks are currency fluctuations, interest rate changes, and commodity price movements.
- Currency risk: Foreign exchange rate movements affecting revenues or costs
- Interest rate risk: Rate changes affecting debt service costs
- Commodity risk: Price volatility in key inputs (fuel, materials, supplies)
- Equity risk: Stock price volatility affecting equity compensation costs
Operational Risk
Operational risk encompasses potential losses from inadequate internal processes, systems, people, or external events. This is often the least measured but most damaging category of risk.
- Process risk: Errors, inefficiencies, or breakdowns in business processes
- System risk: IT failures, data breaches, cyber attacks
- People risk: Fraud, key person dependency, errors
- External risk: Natural disasters, regulatory changes, pandemics
Liquidity Risk
Liquidity risk is the danger of being unable to meet short-term financial obligations. Even profitable businesses can fail due to cash flow timing mismatches.
- Cash flow timing: Mismatches between receivable collection and payable due dates
- Access to credit: Inability to draw on credit facilities when needed
- Asset liquidity: Inability to convert assets to cash quickly
- Funding risk: Loss of key financing sources
Building a Risk Management Framework
Step 1: Identify Risks
Start by cataloging all significant risks facing the business. Include finance, operations, sales, and leadership in this exercise—each function sees different risks.
- Review historical incidents: what has gone wrong before?
- Analyze financial statements for concentration and exposures
- Interview department heads about their concerns
- Consider external factors: economic, competitive, regulatory
Step 2: Assess and Prioritize
Not all risks deserve equal attention. Prioritize based on likelihood and potential impact.
| Priority | Likelihood | Impact | Action |
|---|---|---|---|
| Critical | High | High | Immediate mitigation required |
| High | High/Medium | Medium/High | Active management and monitoring |
| Medium | Medium | Medium | Monitor and have contingency plans |
| Low | Low | Low | Accept and monitor periodically |
Step 3: Develop Mitigation Strategies
For each significant risk, choose an approach: avoid, reduce, transfer, or accept.
- Avoid: Eliminate the activity that creates the risk
- Reduce: Implement controls to decrease likelihood or impact
- Transfer: Shift risk to another party (insurance, contracts, hedging)
- Accept: Consciously retain the risk when mitigation isn't cost-effective
Step 4: Implement and Monitor
Risk management is ongoing. Implement controls, assign ownership, and establish monitoring cadence.
- Assign risk owners responsible for each major risk
- Define key risk indicators (KRIs) and thresholds
- Review risk register quarterly
- Report material risks to leadership/board
Start Simple
You don't need complex enterprise risk management software. A simple spreadsheet tracking your top 10-15 risks, their assessments, mitigation actions, and owners is sufficient for most growing companies. The discipline of thinking through risks systematically matters more than the tool.
Managing Credit Risk
For most B2B companies, accounts receivable represents the largest credit exposure. Managing this risk requires a systematic approach from customer onboarding through collection.
Credit Policy Framework
- Credit evaluation: Assess new customers before extending terms
- Credit limits: Set appropriate exposure limits by customer
- Terms standardization: Establish standard payment terms with exceptions requiring approval
- Monitoring: Track aging, payment patterns, and customer financial health
- Collection process: Systematic escalation for past-due accounts
Customer Concentration
When any single customer represents more than 10-15% of revenue, you have concentration risk. This affects not just credit exposure but overall business viability.
- Track concentration metrics: largest customer %, top 5 customers %, top 10 customers %
- Set concentration targets and develop diversification strategies
- For unavoidable concentration, ensure rock-solid contracts and relationships
- Consider trade credit insurance for major exposures
Investor and Lender Perspective
Concentration risk is a red flag for investors and lenders. If any customer exceeds 20% of revenue, expect detailed questions about the relationship stability and your diversification plans. High concentration can reduce valuations and limit financing options.
Managing Market Risk
Currency Risk
If you have international revenues or costs, currency movements affect your results. The first step is understanding your exposure.
- Transaction exposure: Currency impact on specific transactions
- Translation exposure: Accounting impact of consolidating foreign subsidiaries
- Economic exposure: Long-term competitive impact of currency movements
Hedging strategies range from simple to sophisticated:
- Natural hedges: Match currency of revenues and costs where possible
- Forward contracts: Lock in exchange rates for known future transactions
- Options: Buy protection against adverse moves while preserving upside
- Invoicing currency: Invoice in USD to shift currency risk to customers
Interest Rate Risk
If you have variable-rate debt, rising rates directly increase your interest expense. The question is whether to fix your rate and at what cost.
- Fixed-rate debt: Certainty of payments, potentially higher initial cost
- Floating-rate debt: Lower initial cost, exposure to rate increases
- Interest rate swaps: Convert floating to fixed synthetically
- Caps: Limit maximum rate while keeping floating structure
When to Hedge
Hedging has costs—premium for options, foregone gains for forwards. The goal isn't to eliminate all market risk; it's to reduce volatility to acceptable levels. Most companies hedge 50-80% of known exposures and leave some natural exposure.
Managing Operational Risk
Operational risk is often the least quantified but most damaging. A single fraud, system failure, or key person departure can cripple a business. Managing operational risk requires strong internal controls.
Internal Control Framework
- Segregation of duties: No single person controls a transaction end-to-end
- Authorization limits: Defined approval levels for expenditures and commitments
- Reconciliations: Regular verification of accounts and records
- Physical controls: Secure access to assets and sensitive information
- IT controls: Access management, data backup, system security
Key Person Risk
Many growing companies have critical dependencies on founders or key employees. Mitigate this risk:
- Document processes and institutional knowledge
- Cross-train employees on critical functions
- Build management depth and succession plans
- Consider key person insurance for irreplaceable individuals
Fraud Prevention
Most fraud is committed by trusted employees. Strong controls reduce opportunity:
- Segregate cash handling from record keeping
- Require dual signatures above thresholds
- Conduct surprise audits
- Review vendor master file changes
- Match invoices to POs and receiving documents
Insurance and Risk Transfer
Insurance transfers risk to a third party in exchange for premium. The right coverage protects against catastrophic losses while avoiding over-insurance on manageable risks.
Essential Business Coverage
- General liability: Third-party bodily injury and property damage claims
- Professional liability (E&O): Claims arising from professional services
- Property insurance: Building, equipment, inventory damage or loss
- Business interruption: Lost income during covered events
- Workers' compensation: Employee injury claims (required in most states)
Executive and Specialty Coverage
- D&O insurance: Directors and officers liability—essential if you have a board
- EPLI: Employment practices liability for discrimination, harassment, wrongful termination claims
- Cyber insurance: Data breach response, business interruption from cyber attacks
- Trade credit insurance: Protection against customer non-payment
Work with a Broker
A good commercial insurance broker understands your industry and helps structure appropriate coverage. They can also help with claims. The broker's commission is built into premium, so this expertise is effectively free.
Board-Level Risk Reporting
Boards and leadership need visibility into material risks. Effective risk reporting is concise, actionable, and focused on changes and decisions needed.
Risk Report Components
- Top risks summary: 5-10 most significant risks with current assessment
- Changes since last report: New risks, risks increasing/decreasing, resolved risks
- Key risk indicators: Metrics that signal risk levels
- Mitigation status: Progress on risk reduction initiatives
- Decisions needed: Items requiring board input or approval
Reporting Cadence
- Quarterly risk review with leadership/board
- Immediate escalation for material risk events
- Annual comprehensive risk assessment
- Insurance review at renewal
Related Resources
Customer Concentration Risk
Measuring concentration, diversification strategies, and investor concerns.
Credit Risk Management
Protecting accounts receivable and managing customer credit.
Currency Risk Management
Identifying FX exposure and hedging strategies.
Interest Rate Risk
Managing debt in changing rate environments.
Operational Risk
Internal controls, fraud prevention, and process safeguards.
Business Insurance
Coverage types, limits, and risk transfer strategies.
Frequently Asked Questions
What are the main types of financial risk?
The primary financial risks are credit risk (customer and vendor exposure), market risk (currency, interest rates, commodity prices), operational risk (processes, systems, fraud), and liquidity risk (cash availability). Most growing companies face all four to varying degrees.
How do I prioritize which risks to address first?
Prioritize based on likelihood and impact. Create a simple matrix rating each risk on probability (1-5) and potential financial impact (1-5). Multiply to get a priority score. Address high-probability, high-impact risks first, then systematically work through the rest.
What is an acceptable level of customer concentration?
No single customer should exceed 20-25% of revenue for a stable business. If any customer represents more than 10%, you should have a diversification plan. Investors and lenders typically raise concerns when any customer exceeds 15% of revenue.
When should we start hedging currency risk?
Consider hedging when foreign currency exposure exceeds 10-15% of revenue or costs and fluctuations materially impact margins. Start with natural hedges (matching currency of revenues and expenses), then consider forwards or options for remaining exposure.
How much D&O insurance do we need?
Coverage needs depend on company size, industry, and board composition. For a $10M-$50M company, $2M-$5M in D&O coverage is typical. If you have outside investors or independent board members, err toward higher coverage. Consult with a commercial insurance broker.
Need Help with Risk Management?
Eagle Rock CFO helps growing companies identify, assess, and mitigate financial risks. We build practical risk management frameworks appropriate for your size and complexity.
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