Upcounting Review (2026): eCommerce Bookkeeping and Accounting

Cloud-based accounting and bookkeeping services for eCommerce businesses.

At a Glance

Rating: 3.7/5.0 Starting at: $299/month Best for: eCommerce sellers $500K-$5M revenue

Key Takeaways

  • eCommerce-specialized accounting and bookkeeping
  • Shopify, Amazon, Stripe integration
  • Cloud-based Xero and QuickBooks expertise
  • CFO services available for growing brands
  • Not a full-service CFO solution
  • Limited to eCommerce/seller businesses

What is Upcounting?

Upcounting is an eCommerce-focused accounting firm based in Montreal, Quebec, co-founded by three CPAs: Abir Syed, Max Dadouche, and Jonathan Iacobo. Unlike generalist accounting firms, Upcounting specializes exclusively in serving eCommerce entrepreneurs and online sellers, with particular expertise in businesses operating on platforms like Shopify, Amazon, WooCommerce, and BigCommerce. This specialization means clients work with advisors who understand the unique accounting challenges of digital commerce, including multi-channel sales reconciliation, sales tax complexity across jurisdictions, and the financial implications of marketplace fee structures.

The firm leverages modern cloud-based accounting technology, primarily working with Xero and QuickBooks Online as the underlying accounting platforms. They integrate directly with eCommerce platforms and payment processors, enabling automated transaction importing, sales reconciliation, and financial statement preparation. This automation reduces the manual data entry that typically burdens eCommerce businesses and provides real-time visibility into financial performance.

Upcounting's service offerings span the full accounting spectrum for eCommerce businesses. Their bookkeeping services cover transaction recording, reconciliation, and financial statement preparation. Beyond basic accounting, they offer CFO services for growing brands, Amazon-specific CPA services, and comprehensive tax management for businesses selling across multiple jurisdictions with varying tax obligations.

Key Features

Upcounting's eCommerce accounting services leverage direct integrations with major eCommerce platforms and payment processors. The automated data connections pull sales transactions, refunds, fees, and payment settlements directly into the accounting system, reducing manual entry and improving accuracy. This is particularly valuable for businesses with high transaction volumes or those selling across multiple channels, where manual reconciliation would be prohibitively time-consuming.

Amazon sellers receive specialized attention through dedicated Amazon CPA services. These include FBA inventory accounting, Amazon fee analysis, refund tracking, and reconciliation of Amazon's complex payment settlement reports. Understanding Amazon's financial reporting is notoriously challenging due to the timing differences between shipments, sales, and payment disbursements. Upcounting's expertise in this area helps sellers maintain accurate books and make better decisions about their Amazon operations.

Sales tax compliance and filing represents another core offering. eCommerce businesses selling nationwide face complex sales tax obligations that vary by state, product category, and sales volume thresholds. Upcounting helps businesses understand their nexus exposure, configure tax settings in their eCommerce platforms, and maintain compliance with multi-state sales tax requirements. This service is particularly valuable as businesses cross economic nexus thresholds and become responsible for collecting and remitting sales tax in new states.

The CFO services offering provides financial strategy support for growing eCommerce brands. This includes financial analysis, profitability by product or channel, cash flow forecasting, and strategic planning for scaling. While not as comprehensive as dedicated fractional CFO engagements, these services provide growing brands with financial guidance beyond simple transaction processing.

Pros and Cons

Upcounting's eCommerce specialization provides clear advantages for online sellers seeking accounting support. The team's deep familiarity with eCommerce platforms, marketplace dynamics, and industry-specific challenges means clients receive knowledgeable guidance rather than generic accounting advice. Understanding the financial implications of Amazon's fee structure, Shopify's payment processing, or Stripe's transaction pricing requires specific expertise that generalist accountants typically lack.

The technology-forward approach enables meaningful automation that reduces bookkeeping costs for high-volume sellers. Manual data entry is error-prone and expensive; by leveraging platform integrations and automated reconciliation, Upcounting can provide accurate, timely financial information at a reasonable price point. This automation is particularly valuable as businesses scale and transaction volumes increase.

The primary limitation is Upcounting's narrow focus on eCommerce and online sellers. Businesses outside this vertical—including service companies, software businesses, or traditional retail—will need to look elsewhere for accounting support. Additionally, while the firm offers CFO services, these are supplementary to their core bookkeeping and accounting offering. Companies seeking comprehensive strategic financial guidance should confirm that Upcounting's CFO services match their specific needs, as the scope may be more limited than dedicated fractional CFO engagements.

Frequently Asked Questions

What eCommerce platforms does Upcounting support?

Upcounting supports all major eCommerce platforms including Shopify, Amazon, WooCommerce, BigCommerce, Magento, and Squarespace. They also integrate with payment processors like Stripe, PayPal, and Square, as well as marketplaces beyond Amazon including Walmart Marketplace, eBay, and Etsy. The primary accounting platforms they work with are Xero and QuickBooks Online, which handle the underlying financial record-keeping.

How much does Upcounting cost?

Pricing varies based on business complexity and transaction volume. Basic bookkeeping packages for small eCommerce sellers typically start around $299 to $499 per month, covering regular transaction recording, reconciliation, and monthly financial statements. Growing businesses with more complex needs—such as multi-channel selling, inventory management, or CFO-level analysis—can expect pricing in the $750 to $1,500 monthly range. The firm typically customizes packages based on specific client needs rather than offering rigid pricing tiers.

Does Upcounting handle sales tax filing?

Yes, sales tax compliance and filing is a core part of Upcounting's service for eCommerce clients. They help businesses understand nexus obligations across states, configure tax settings in their eCommerce platforms, and maintain ongoing compliance with multi-state sales tax requirements. For businesses in multiple states, they coordinate with tax filing services to ensure timely and accurate returns. Note that some states require separate sales tax filings that Upcounting coordinates but may involve additional third-party filing fees.

What is included in Upcounting's CFO services for eCommerce?

Upcounting's CFO services for eCommerce include financial analysis and reporting, profitability analysis by product or sales channel, cash flow forecasting, inventory management analysis, and strategic planning for growth. The scope is designed to be accessible for growing brands that need financial guidance beyond basic bookkeeping but may not require full-time CFO support. These services work well for eCommerce businesses with revenues between $500,000 and $5 million seeking to make data-driven decisions about pricing, product lines, and expansion.

How does Upcounting handle Amazon-specific accounting challenges?

Amazon's payment structure creates unique accounting challenges due to the delay between when sales occur and when funds are disbursed, plus the complexity of FBA inventory accounting, reimbursement claims, and the various fee categories. Upcounting has developed specialized processes for handling Amazon seller accounting, including proper FBA inventory valuation, reconciliation of Amazon's detailed settlement reports, and tracking of Amazon-related expenses. This expertise helps Amazon sellers maintain accurate books and gain better visibility into their true profitability on the platform.

Need Dedicated CFO Support?

Eagle Rock CFO provides full-service accounting, controller, and CFO/FP&A services for growing companies. Contact us to learn more.